FAQs Archive

We understand it can be confusing and complicated to handle the document apostille (or authentication and legalization) process on your own. It can be difficult to find up to date information, and it is also difficult to know who to trust. Using a Service Provider can alleviate the stress. So, how do you choose a service provider you can trust?

We have been in the field for over a 12 years and have seen some service providers come and go. Unfortunately, we have also seen some companies imitate or even impersonate other reputable companies.

We suggest you do your due diligence to ensure you are communicating with an established and professional service provider. The Better Business Bureau is a good place to confirm if they are a business in good standing. We also recommend that you take a look at client reviews. Finally, we work with all the embassies and consulates across Canada. They will also be aware of the reliable and established companies you can trust.

Feel free to contact us to speak to a document processing expert. We are available Monday to Friday, from 9am to 5pm, and would be happy to hear from you.

To prepare your documents to be legalized, you need to confirm that your documents will meet the criteria of the recipient abroad, the criteria of the apostille or authentication office in Canada, and the requirements of the embassy or consulate of the destination country (if the destination is not a member of the Hague Apostille Convention).

Global Affairs Canada, and the provincial authorities, have specific requirements of different types of documents and you will want to carefully review these before submitting them. For example, some documents must be originals and some must be notarized.

The diplomatic missions also have their own requirements that may be document specific. Some embassies or consulates have translation requirements, others requires additional supporting documents. Each diplomatic mission is unique.

Contact an IDC specialist to find out how to properly prepare your documents. We look forward to hearing from you.

Global Affairs Canada and each provincial office has specific requirements for how documents need to be prepared for authentication. These requirements will depend on the type and origin of your documents. Global Affairs Canada does outline these requirements on their website here: Global Affairs Canada

Also note, that for your documents to be legalized they will have to meet the specific requirements of the appropriate embassy or consulate. These requirements vary and can change often.

Contact our friendly staff to discuss the requirements that apply to your specific situation, or review our instructions on how to prepare your documents for authentication and legalization.