Contact Us

Our friendly staff would welcome the chance to discuss your document authentication and legalization needs and answer any questions you have. Phone us, email us, or submit our quick “Request Information” form below.

Phone Us

In North America phone toll-free:

Outside North America  please phone:

Email Us

[email protected]

Our Address

International Documents Canada
310 Beechgrove Ave. Suite B
Ottawa, ON, Canada
K1Z 6R3

Office Hours

Monday–Friday, 9:00 am to 5:00 pm
Saturday–Sunday, Closed

Time Zone

Our offices are located in Ottawa, Ontario, Canada, in the Eastern Time Zone. (UTC -5:00). The current Ottawa time is 10:15 pm.

Request Information

  • For example - 2 Ontario birth certificates
  • This field is for validation purposes and should be left unchanged.

Our friendly staff would welcome the chance to answer your questions

We understand that the authentication & legalization process can be complicated and confusing. We’ll take the time to understand your situation and answer any questions you have.

Phone us toll free: 1-888-433-1011

Heather is IDC's Director of Customer Relations

Our commitment to you

We are committed to delivering excellent customer service. If you contact us during business hours, we will be available to respond to you right away. If you contact us outside of our business hours we will get back to you as soon as our offices re-open.

We respond to everyone

We take pride in responding quickly to everyone who contacts us. To help ensure our email gets to you please add [email protected] to your contact list. If you have not received an email after reaching out to us please check your junk mail folder, or contact us by phone.

Our Status During the Covid-19 Crisis

We remain open for business during the Covid-19 restrictions. Our team has remained hard at work throughout, expertly navigating our clients’ documents through the authentication and legalization process. We are actively tracking the rapidly changing status of Global Affairs Canada and more than 200 diplomatic missions in Canada so that we can give you up-to-the-minute information. Please contact us directly to discuss your particular document processing needs. From all of us at IDC, stay healthy!

The IDC Team