Privacy Policy

The text below describes IDC’s privacy policy in detail. For those who don’t want to read the full text, here is what we think is important. We will not sell, rent or otherwise share your personal information with any third party not directly involved in the processing of your documents. We do use cookies and log files to track information about how visitors use the IDC website. We take the security of your personal information very seriously, and are constantly working to improve the security of our website. If you are paying by credit card, please note that all online payments are conducted through the secure infrastructure of PayPal, our payment service partner. IDC does not see, store, or otherwise have access to your credit card information.

If you have any questions regarding our Privacy Policy, please contact us at info@idocscanada.ca.

Overview

International Documents Canada Inc. (“IDC”, “we”, “us” or “our”) is committed to protecting the privacy of personal information of identifiable individuals who visit the idocscanada.ca website (the “Site”) and use the services available thereon (the “Services”). Amendments to this Privacy Policy will be posted to the Site and/or Services and will be effective when posted.

Disclosure

We do not and will not sell, rent, share or disclose your personal information to any third party not directly related to the authentication and/or legalization of your documents without first receiving your permission or as permitted in this Privacy Policy.

Consent and Information Collection and Use

When you engage IDC to facilitate the authentication and/or legalization process for one or more documents, we ask for contact and other information that will be used in providing you our specialized authentication, legalization, and supporting services.

The information you provide will be used to provide the required authentication and/or legalization services for you, communicate with you about the status of your account, and for other purposes set out in this Privacy Policy. Your name, company/organization name, address, telephone number, email address, and certain other information about you may be required by us to provide the Services or disclosed by you during your use of the Services.

By providing personal information to us and by retaining us to provide you with the Services, you voluntarily consent to the collection, use and disclosure of such personal information as specified in this Privacy Policy. Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your personal information in specific circumstances.

We may use your personal or account information for the following purposes:

  • To provide the Services to you and to improve the quality of the Site and Services,
  • To provide information to you so that you may use the Site and Services more effectively,
  • To communicate with you for the purpose of informing you of changes or additions to the Services, or of the availability of any service we provide,
  • To carry out our marketing activities;
  • To respond to your requests for customer service;
  • To protect the rights, property or personal safety of you, us, our users and the public; and as required or authorized by law.

We may occasionally communicate with you regarding our services, news and events. You always have the option not to receive this information. We provide an opt-out function within all email communications of this nature, or will cease to communicate with you for this purpose if you contact us and tell us not to communicate this information to you. The only kind of these communications that you may not “opt-out” of are those required to communicate information related specifically to ongoing Services we are providing you.

Age of Consent

We do not knowingly provide the Services to, and will not knowingly collect the personal information from anyone under the age of consent.

Rights to Your Information

You have the right to access your Workform at anytime through the web interface provided as part of our Services. In the event that your Workform has been marked “closed” by IDC, you can request that it be re-opened.

Aggregated Data

We may also use your personal information to generate Aggregated Data for internal use and for sharing with others on a selective basis. “Aggregated Data” means records which have been stripped of information potentially identifying customers, and which have been manipulated or combined to provide generalized, anonymous information. Your identity and personal information will be kept anonymous in Aggregated Data.

Links

The Site may contain links to other sites and we are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policy of linked sites. Their privacy policies and practices differ from our policies and practices.

Cookies and Log Files

We use cookies and log files to track user information. Cookies are small amounts of data that are transferred to your web browser by a web server and are stored on your computer’s hard drive. We use cookies to track your usage of our website, and to help ensure a consistent user experience while on our site. We will use this information to deliver relevant content and services to you, and to improve your experience in using our web site.

Change of Ownership or Business Transition

In the event of a change of ownership or other business transition, such as a merger, acquisition or sale of our assets, your information may be transferred in accordance with applicable privacy laws.

Security

We will strive to prevent unauthorized access to your personal information, however, no data transmission over the Internet, by wireless device or over the air is guaranteed to be 100% secure. We will continue to enhance security procedures as new technologies and procedures become available.

Please note that IDC does not see, store, or otherwise have access to your credit card information. All online payments are conducted through PayPal, our payment service partner.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, please contact us at info@idocscanada.ca.