FAQs Archive

JLAC is the Authentication and Service of Documents Section of Global Affairs Canada, formerly called The Department of Foreign Affairs and International Trade in Ottawa. JLAC is the suite number for the office where the document apostille (formerly authentication) is performed.

For more information on apostille of documents at the JLAC office of Global Affairs Canada, contact our experts. Call us toll-free at 1-888-433-1011 or send us a quick online enquiry.

The processing time with our services varies depending on many factors. The origins of the documents, the language of the documents, the destination country, and the processing times at the applicable offices all effect the total processing time.

Global Affairs apostille: the processing time has ranged from 15 business days to 65+ business days over the last few years. You may check their posted time here: Global Affairs Canada.

Provincial apostille/authentication: the Provincial services vary in speed from 1 business day to 20 business days. Each provincial office's processing time may fluctuate with volume.

Legalization: If diplomatic legalization is required, the process ranges from 1 day to 4 weeks depending on the embassy or consulate involved. Some diplomatic missions do offer a rush service option and others do not. In order to give you a specific processing timeline, we would need to know more about what type of documents you have and where they will be used.

To find out how long it will take to authenticate and legalize your documents, contact our friendly experts.

Once we have discussed your situation, and in some cases reviewed your documents, we will prepare a detailed quote for you that itemizes the specific costs associated with the authentication and legalization of your documents. These costs may include consular fees, our fees for authentication and legalization services, and shipping costs. Other potential fees may be applied for translation or notarization services.

For general information on our service fees, you may visit our pricing page. Contact IDC for your free consultation and personalized no-obligation quote.

As a part of our authentication and legalization services, we will take care of every detail, including the payment of the consular fees. When we prepare your detailed quote, we will include the Consular Fees. These fees will be paid by us and will depend on the type of documents, the number of documents, and in some cases the speed of service at the diplomatic mission.

Contact us to discuss your document and find out the cost for consular fees for your documents. Call us toll-free at 1-888-433-1011 or send us an online enquiry.

That is up to you! You can choose your preferred method of final shipping. We recommend using a traceable method of shipping, such as FedEx (or another courier service) or Canada Post Xpress Post. We will ship how you like, anywhere you like. You can even provide your final shipping envelope so we don't have to include it in the quote.

Contact our friendly staff to discuss your shipping options.

Once we have confirmed that your documents meet the criteria of the process, you may ship your documents to us at International Documents Canada. You may send your documents using the method of your choice. We always recommend using a traceable method, such as a courier or Canada Post Xpress Post. Your documents should be shipped to our Ottawa office at 310 Beechgrove Avenue, Suite B, Ottawa ON K1Z 6R3. It is helpful if you include your workform number on the package.

If you have questions about what to send us, please feel free to contact our friendly staff or call us toll-free at 1-888-433-1011.