It is always recommended to submit an original document for apostille, or authentication and legalization. In many cases, a Certified True Copy of a document can go through the process.
However, there are some exceptions. For example, Global Affairs Canada does not accept copies of vital statistics documents, and there are some diplomatic missions that will only accept original documents.
We continually track these requirements of the Canadian government offices and the diplomatic missions. We also recommend that you verify with the recipient of your document whether a Certified True Copy is acceptable for use in the destination country. Together we can ensure your document will be accepted.
Feel free to contact our friendly staff for more information. Call us toll-free at 1-888-433-1011 or send us an online enquiry.